Orders are shipped via Canada Post, rates will be specified at check out based on your shipping address. There will be free shipping on all orders over $250 within Canada.
Processing Times All orders will be processed within 1 - 3 business days. Excluding holidays.
A confirmation email will be sent to you once the order has been processed. The email will include a tracking number where you can track your shipment by visiting Canada Post.
Regular priced merchandise can be returned for a store credit or exchange at our boutique location in person. The items must be accompanied with their original tags and invoice. All sale items are final!
Online Return or Exchange:
Regular Price Merchandise: Exchange or store credit is strictly permitted within 7 days from the date you receive your order. Merchandise cannot be worn, damaged, altered or washed and must have original tags.
Merchandise will be inspected, and you will be notified once the exchange has been processed. Refer below to the instructions on how to make a return or exchange.
Lingerie, Accessories, Bathing Suits, Bodysuits & Sale Merchandise - All of these items are FINAL SALE!
Follow these instructions if you would like to make an online return or exchange:
Email us at firstname.lastname@example.org with the following information: your contact information, order number, items being returned/exchanged, and indicate size or item you would like to exchange for.
A return authorization number will be provided for you to return the item along with the return address Items to be returned/exchanged must be placed in a secure package. Include a copy of the original invoice and return authorization number. (Please note that being issued an RA number does not guarantee automatic approval/credit of your return. Items are still subjected to inspection)
Mail your package to:
Mijaneaux (Return Authorization #)
3883 Highway 7, Unit 1
Canada L4L 6C1
Return shipping is at the expense of the sender. The shipping must be insured and tracking information must be sent to email@example.com (need to create this email from the website platform). We are not responsible for any return packages that are delayed, stolen or lost in transit.
Exchange or store credit is strictly permitted within 7 days from the date you receive your order.
Once the items have been received and inspected, an email will be sent to notify that we have received your item. You will then be granted a gift card code to be used online or in store. If you want to do an exchange, we will provide you the tracking information for the updated package.
In the event your return is denied for any reason, Mijaneaux will return the merchandise back to the purchaser at their expense.
All items are listed in Canadian dollars. For international orders, we cannot guarantee any additional costs or duties will be charged to you in addition to the fees displayed at checkout.